BEAMER REWARDS PROGRAM FAQ

1. WHAT IS THE BEAMER REWARDS PROGRAM?

The Beamer Rewards Program is a NEW customer loyalty program that allows customers to earn Points that can be redeemed for Keto-BEAM products and to hear other perks.

2. WHO CAN JOIN THE PROGRAM?

The Program is open to individuals who are legal residents of the United States (including its territories and possessions) who are at least 18 years old or the age of the majority in the Member’s jurisdiction of residence, which is older, for their personal use only, and is limited to one (1) account per individual.

3. HOW DO I JOIN THE PROGRAM

Eligible individuals may enroll in the Program by creating an account on www.keto-beam.com and agreeing to the Program Terms & Conditions. You may be required to provide your full name, mailing address, email address, date of birth and to create a password in order to create an account.

4. WHAT AM I AGREEING TO BY JOINING THE PROGRAM?

By joining the Program, you agree that you have read, understand and agree to be bound by the Program Terms & Conditions and by any changes or modifications we may make to those Program Terms & Conditions. You also agree to receive Program-related emails from us if subscribed.

5. WHAT ARE THE TERMS & CONDITIONS OF THE PROGRAM?

Please refer to the Program Terms & Conditions.

6. HOW WILL YOU USE THE INFORMATION I PROVIDE THROUGH THE PROGRAM?

The personal information collected from you in connections with the Program is subject to our Privacy Policy.

7. HOW DOES THE PROGRAM WORK?

Once you sign up and create an account, you can earn Points to redeem coupons on your Keto-Beam purchases.

8. WHAT ARE THE REWARDS?

Please refer to the “Ways to Redeem” table below:

9. HOW DO I EARN POINTS?

You can earn Points by making qualifying purchases or taking qualifying actions. We may also, at our sole discretion, provide additional Points in connection with certain transactions and promotions.

You may earn Points for dollars you spend on each qualifying transaction on www.keto-beam.com, excluding federal, state, and local taxes, shipping charges, employee or other discounts, and items purchased with a gift card, merchandise credits, or any Rewards or other awards. Some purchases may be excluded from the Program, at Keto-BEAM’s discretion.

Some actions may require additional disclosures by you in order to qualify. Birthday Points are earned if you provide your birthday information upon enrollment and at least one (1) month prior to your birthday date.

Please refer to the “Ways to Earn” table below:

10. HOW DO I REDEEM POINTS FOR REWARDS?

You may redeem Points for eligible Rewards by signing into your account. To redeem Points for a Reward, you must have a valid physical address linked to your account. Rewards may only be redeems for Keto-BEAM products available on www.keto-beam.com. You cannot combine Rewards with any other coupon or promotion. Rewards cannot be exchanged or returned for another product or service or a monetary refund. Points used to redeem a Reward will be deducted from the total Points available in your Member account. Credits from multiple accounts may not be aggregated unless authorized by Keto-BEAM. Taxes on Rewards may apply where required by law. Any tax liability, including disclosure, is the sole responsibility of the Member.

11. DOES THE BEAMER REWARDS PROGRAM OFFER A DISCOUNT CODE THAT I CAN SHARE?

The BEAMER Rewards Program does not offer discount codes to Members unless they are an Affiliate. If you are interested in becoming an Affiliate, please check out the Affiliate Program Overview. If you meet the prerequisites to become an Affiliate, please send an email to affiliates@keto-beam.com to inquire about the applications process.

12. HOW DO I REFER MY FRIENDS AND FAMILY TO THE BEAMER REWARDS PROGRAM?

The BEAMER Rewards Program offers the opportunity to refer your friends and family in which they can earn a 15% off coupon and you can earn $10 off for your next purchase. In order to retrieve the link, you must sign in and copy the link to share. For reference, please see the picture below:

13. WHEN WILL MY POINTS BE AVAILABLE?

Points are rewarded immediately after eligible purchases or actions are made. If they do not appear right away, please allow 24 hours for you to be able to redeem Points once rewarded.

14. HOW DO I CHECK MY MEMBER ACCOUNT STATUS?

You may redeem Points for eligible Rewards by signing into your account. To redeem Points for a Reward, you must have a valid physical address linked to your account. Rewards may only be redeems for Keto-BEAM products available on www.keto-beam.com. You cannot combine Rewards with any other coupon or promotion. Rewards cannot be exchanged or returned for another product or service or a monetary refund. Points used to redeem a Reward will be deducted from the total Points available in your Member account. Credits from multiple accounts may not be aggregated unless authorized by Keto-BEAM. Taxes on Rewards may apply where required by law. Any tax liability, including disclosure, is the sole responsibility of the Member.

15. WHAT IS MY POINTS ARE NOT SHOWING ON MY ACCOUNT?

If you have concerns that a purchase or other action was not properly applied to your Member account, you should contact Customer Service at info@keto-beam.com  and provide your name, address, phone number, and email associated with your account, the date of the alleged purchase or action, and the issue(s) you encountered. This email must be sent within thirty (30) days after the alleged purchase or action took place. We are not responsible for late notifications regarding purchases or actions not being credited to a Member account.

16. DOES MY MEMBERSHIP EVER EXPIRE?

As long as your membership remains open, Points will not expire.

17. CAN MY MEMBERSHIP BE REVOKED?

Your membership may be revoked by Keto-BEAM, in its sole discretion, at any time. Any abuse of the Program; failure to follow any of the Terms; membership inactivity for more than twelve (12) months; misrepresentation; or conduct that may be detrimental to Keto-BEAM or our interests may result in the revocation of your membership and make you ineligible for further participation in the Program.

18. WHAT HAPPENS TO MY POINTS IF MY MEMBERSHIP IS REVOKED?

If your membership is revoked, any Points in your account or available to you prior to such termination will automatically expire, and your access to the Program and its features will automatically terminate, in Keto-BEAM’s sole discretion.

19. CAN THE PROGRAM BE MODIFIED OR TERMINATED?

If your membership is revoked, any Points in your account or available to you prior to such termination will automatically expire, and your access to the Program and its features will automatically terminate, in Keto-BEAM’s sole discretion.

20. WHAT HAPPENS TO MY POINTS IF THE PROGRAM IS TERMINATED?

If the Program is terminated, any Points or Rewards in your account or available to you prior to such termination will automatically expire, and your access to the Program and its features will automatically terminate, in Keto-BEAM’s sole discretion.

21. WHAT DO I DO IF I FORGOT MY PASSWORD?

If you have forgotten your password, go to the log-in page and click on “Forgot Password” link. You will then be prompted to enter the email address associated with your www.keto-beam.com account, and you will receive a prompt to create a new password.

22. HOW DO I TERMINATE/CANCEL MY PROGRAM MEMBERSHIP?

If you no longer want to be part of the Program, you must cancel your membership at any time by contact Customer Service at info@keto-beam.com. Your email must specify your name, address, phone number, and email address associated with your account, and confirm that you wish to be removed from the Program. It may take up to 7 business days for your cancellation to complete.

23. WHAT HAPPENS TO MY POINTS IF I TERMINATE/CANCEL MY PROGRAM MEMBERSHIP?

If you cancel your membership, you forfeit any Points you may have earned and/or any Rewards that might otherwise have been available to you during your continued participation in the Program. If you wish to return to the Program after cancelling your membership, you will be required to join the Program again starting with no Points or available Rewards.


Do you still have questions? Please contact Customer Service via email at info@keto-beam.com.